IT Production Manager

Location: Geneva, Switzerland
Company: Private Bank

Reference: REF-2025-TSD-008

About Our Client

Our client is a well-established private bank headquartered in Geneva, recognised for its long-standing tradition in wealth management and its commitment to innovation and operational excellence. With a strong focus on client service and digital transformation, the bank is strengthening its IT organisation to support business growth.

Position Overview

As IT Production Manager, you will be responsible for the stability, performance, and security of the bank’s IT production environment. You will oversee day-to-day IT operations, manage infrastructure and applications in production, and ensure business continuity. Acting as the key link between IT teams and business stakeholders, you will drive service quality, reliability, and process improvement.

Key Responsibilities

• Manage and supervise IT production services, ensuring system availability, reliability, and performance.
• Lead a team of IT operations specialists, providing guidance, mentoring, and performance management.
• Oversee incident, problem, and change management processes (ITIL best practices).
• Ensure compliance with IT security, regulatory, and audit requirements.
• Collaborate with business and project teams to ensure smooth integration of new applications into production.
• Manage relationships with external vendors and service providers.
• Develop and maintain IT disaster recovery and business continuity plans.
• Continuously improve monitoring, automation, and operational efficiency.
• Provide regular reporting on IT service performance to senior management.

Profile & Requirements

• University degree in Computer Science, Information Systems, or related field.
• Minimum 10 years’ experience in IT operations/production management within the financial sector, ideally private banking.
• Strong knowledge of IT infrastructure, networks, applications, databases, and cloud environments.
• Proven experience with ITIL processes and service management tools.
• Strong leadership skills with the ability to manage and motivate teams.
• Excellent problem-solving and decision-making abilities under pressure.
• Strong communication skills and ability to liaise with both technical and business stakeholders.
• Fluent in English and French.

What Our Client Offers

• Key leadership role ensuring the reliability of IT operations in a Geneva private bank.
• Opportunity to drive digital transformation and operational excellence.
• Collaborative and professional working environment.
• Strategic exposure to both IT and business decision-making.

How to Apply

Please submit your application (CV and cover letter) directly through our website.

Remember to copy the reference number before you click on the job icon to apply.

Reference Number:  REF-2025-TSD-008